The
political world of the UK was recently
stirred by the words of the Conservative
party leader Ian Duncan Smith. Aware that
he lacks the charisma and stage presence
of the Prime Minister, Tony Blair, he
sought to assert his authority by declaring
“Never underestimate a quiet man!”.
His point was a fair one. Powerful stage
charisma is never the guarantee of success
nor long term impact, however, the debate
raises an important issue for leaders
to consider. How important is it for those
in leadership to be able to communicate
powerfully?
A quick review of history shows clearly
that many of the great leaders of current
and previous eras were powerful orators
who inspired their followers with their
words. They brought hope to the despairing,
vision to the directionless and clarity
to the confused. For example, the words
of Martin Luther King’s ‘I
have a dream’ speech live on, etched
forever on the minds of those who heard
them. Powerful communication has always
been important for leaders who wish to
take others to new and dynamic places.
What is true for leaders in politics
is also true for those who lead corporately.
The capacity to communicate clearly and
dynamically is a powerful asset for corporate
leadership. This is especially important
in the context of a challenging market.
The endemic uncertainty of these times
requires regular clarification from those
of us entrusted with leadership. Our job
is to create communities around words,
gathering people afresh around the core
vision and values of our organisation.
This being the case, it is amazing how
little time is spent training and preparing
leaders for verbal communication.
It hasn’t always been so. The Classical
Greek and Roman traditions had a strong
emphasis upon learning oral speech and
gave classes to young aspiring leaders
in how to make powerful verbal presentations.
There emerged a class of professional
‘rhetors’ who made their living
teaching the finer points of oratory,
delivering ‘rhetoric’. The
meaning of this word has changed somewhat
over time and has come to mean something
very different to its original.
Far from being shallow and superficial
speaking, it represented a very strong
tradition most powerfully articulated
by Aristotle. Contrary to his mentor Plato,
Aristotle taught the value of rhetoric
which he described as “…persuasive
language…a way to knowledge”.
This he broke down into three categories
of rhetorical proofs – logos (logical
argument), pathos (passionate and emotional),
and ethos (strength gained from the credibility
of the speaker).
A cursory glance at many leadership contexts
around the corporate and political worlds
should demonstrate how desperately we
need a lot more genuine ‘rhetoric’.
So this would appear to be bad news for
Mr Duncan Smith. However he, and the quieter
leaders he represents, can take heart.
One of his predecessors once fainted from
nerves when giving a speech to his class
in school. Yet that same man, when his
country had no arms to protect themselves
against violent aggression, armed them
with the power of his words – Winston
Churchill was truly a man of powerful
rhetoric.
So great advice from history would be
to invest in the power of your spoken
presentation, get some communication coaching,
practise in your mirror, video the practice,
get some feedback from those you trust
– join the school of the ‘rhetors’
and give your people the rhetoric they
need and deserve.
Phil Wall
CEO |