It
has an almost medieval feel to it; the
witch-hunt is truly on. Who will be next
to fall as the arc light of integrity
is shone across the landscape of many
companies' results reporting during the
bull market of the last few years. Fingers
are pointing in many directions, primarily
towards certain CEO's and their teams,
who off the back of remarkable works of
fiction have themselves become gazzilionaires.
The SEC et al are working to guard against
future abuses but it appears that little
is being done to address the nature of
decisions on an individual level that
has created the recent debacles.
To be sure there existed for many of
these executives a powerful 'cocktail
of compromise' that may have shaped the
nature of the decisions they took. What
turns normally decent people into leaders
who will apparently lie about results
and then destroy the pensions of thousands
for the sake of personal gain? Let's consider
a few possibilities.
There is the pressure of time. The average
tenure of a current CEO is about 3 years
and so time is limited for the individual
to deliver the increased shareholder value
that is expected. Under such time pressure
the temptation to cut corners and hide
the financial reality must be great. For
many, their 'options package' was a one
shot, short-term deal with a very clear
message that they must deliver or miss
this one-off windfall opportunity.
There is the pressure of personal sustainability.
This manifests in two ways. First there
are the ridiculous hours worked by some
of these executives that left them permanently
fatigued and thus unable to think with
the clarity needed for some of these big
decisions. As we all know, it is easy
to give in to the path of least resistance
of compromise when beyond our physical,
mental and emotional capacity. Secondly,
some may have committed to a financial
lifestyle that was unsustainable without
the big options pay out. They mortgaged
themselves up to the eyeballs or created
other debts in expectation of a day that
unless they hit the corporate numbers,
would never come.
There is the pressure of isolation. The
further up the food chain you go, the
lonelier it gets. The more senior, the
less likely that others will look you
in the eye to ask the tough questions
and call you to account. This lack of
relational accountability, founded upon
a clear set of articulated values of 'the
way we do things round here', makes the
best of us vulnerable to compromise when
the pressure is on.
Finally there was obviously just 'bad'
old-fashioned greed as Mr Greenspan outlined
for us the other week. As the film 'Wall
Street' showed us, the deeply spiritual
nature of wealth has a power that can
so easily corrupt.
Despite the above it is difficult to
have any sympathy for these individuals
who remain extremely wealthy, even though
their reputations may be in tatters. All
of the above goes with the territory of
senior leadership and as the old saying
goes 'If it is too hot in the kitchen
- get out' (without the mega-bucks). Yet
the question does remain on a personal
level as to how we avoid countless repetitions
of the Enron/WorldCom nightmares of recent
days.
Well, as one of the senior board members
of Enron stated during the early congressional
hearings 'You can't stop this happening
again because you can't legislate for
integrity', and he's right. You can however
create a different leadership culture
that makes it far less likely.
Shareholder boards must take a long view
and recruit a CEO with a degree of longevity
in mind; this must be one of the lessons
we learn from this recent boom to bust
market. Long-term sustainable growth has
to be better than the recent roller coaster
nightmare.
Leaders themselves must create a level
of personal sustainability both physically
and financially that enables them to function
at a very high level of performance over
the long haul. Most executives tend to
push themselves too hard mentally and
emotionally but not hard enough physically.
Change will require self-mastery of diary
and diet, credit card and consumer drive.
Leaders must set up for themselves frameworks
of personal accountability, giving strong
people permission to eyeball the boss.
John Donne was right 'No man is an island.'
We all need support and we all need people
to protect us from ourselves in our weak
or insecure moments.
Finally, all of us who lead must 'up
the bar' on what should be expected of
us in terms of our 'ethical' leadership.
Like it or not, the role of a leader is
an incredibly moral one. Trust is the
primary glue for effective working relationships,
without it who can believe a word that
we say? Hence it is up to the leaders
to set the bar by articulating a very
clear set of values and working principles
that they expect to be measured by and
call others to do the same.
Will these things definitely 'Enron Proof'
your company? Absolutely not. Will it
make such behaviour far less likely? Probably.
In these very jittery economic days, when
trust in leadership is at an all time
low, they can't do anything but help.
Phil Wall
CEO |